Refund policy

Returns & Exchanges
Every Artizian piece is handmade and personalized to order, so personalized items are final sale and can’t be returned or exchanged.

Damaged or incorrect items
If your piece arrives damaged, or we made a mistake with your engraving, size or material, we’ll repair or remake it at no cost. Email us at artizian66@gmail.com within 14 days of delivery with your order number and a photo, and we’ll take care of it.

Non-personalized items
Unworn, non-personalized items can be returned within 14 days of delivery for a refund. The customer pays return shipping.

Order changes and cancellations
Contact us within 6 hours of ordering if you need to change or cancel. After that, your piece may already be in production.